The Wall Street Journal Gets it Wrong on Mobile vs Desktop

May 27, 2015

A May 26 Wall Street Journal article is headlined “Mobile Isn’t Killing the Desktop Internet.” With such an inflammatory title it’s of course one of the top trending stories. (more…)

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What’s Worse Than Sock Puppet Book Reviews?

September 3, 2012

The ongoing scandal of phony book reviews on Amazon now has a name, Sock Puppets. Perfect! (more…)

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Airbnb and the Comfort of Strangers

July 31, 2011

“Travelling is a brutality. It forces you to trust strangers and to lose sight of all that familiar comfort of home and friends. You are constantly off balance. Nothing is yours except the essential things – air, sleep, dreams, the sea, the sky – all things tending towards the eternal or what we imagine of it.”
— Cesare Pavese, quoted in The Comfort of Strangers by Ian McEwan

The moral of my Airbnb saga is simple: this company is still using training wheels while it’s being funded like a mature adult. (more…)

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Hulu and the Future of Publishing

July 29, 2011

The difficulties facing online TV website Hulu are a mirror to the challenges facing all publishers as we move toward the future.

Brian Stelter held up that mirror in an excellent article in last weekend’s New York Times. It’s the best piece I’ve read this year examining the future of publishing.

Anyone familiar with this site understands that I see television as a publishing medium, as I do music, movies and magazines. (more…)

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Martha Stewart Explains It All For You

April 28, 2011

While reading the latest financials from Martha Stewart I realized that her template could be applied to most long-time publishing organizations today. Revenue up, profit down. The only thing unusual about Ms. Stewart’s story is the “revenue up” portion. More often I read “revenue down, profit down.” Digital widgets generally sell for less than their analog predecessors.

Digital ad sales at MS rose 55% (print advertising squeezed out a 2% increase). Unique website visitors were up 42%. Pageviews up 29%. The result? A net operating loss of 5% of publishing revenues (admittedly an improvement from 8% last year).

I’ll take a two-page spread, please

Charles Koppelman, Executive Chairman and Principal Executive Officer of Martha Stewart Living Omnimedia, offers an excellent stock phrase: “We believe the transformation of the company is beginning to take hold as we seek to broaden our portfolio…We feel we’re positioned to deliver profitable growth as we execute on our business plan in 2011 and beyond.” Good, no?

Meanwhile Jeff Jarvis has an excellent post this week called “Hard economic lessons for news.” He’s got rules, reality checks and more rules. And then something called “Opportunities.” If you’re in the newspaper business. you might want to take a Valium before reading it – you wont feel encouraged. Jeff talks only about the squishy stuff: “engagement,” “networks,” “value added,” “other revenue streams worth exploring” and “collaboration.” OK, there’s one notation on good old “infrastructure.”

Jeez, Jeff. I thought you were going to tell us about opportunities.

But, keep in mind, today Microsoft announced that it had a $726 million loss from online operations in Q3, staying on track to losing $3.5b (yep, billion) in the full fiscal year. Only Apple makes online look easy.

(Can’t resist: Yahoo previously demonstrated how to lose $3.5 billion in a single acquisition, Geocities.)

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