Everyone takes a shot at Amazon, and it’s not difficult to see why. Founder/CEO Jeff Bezos is blamed for just about every corporate crime imaginable, from pricing that destroys competition to suffocating warehouse employees on hot summer days (apparently no longer a problem).
My criticism of Amazon is about an issue perhaps more subtle, but, in my view far more serious. Amazon has destroyed the publishing industry by destroying its well-honed ecosystem. Sure, all of the other issues and criticisms stay on the table. This issue is for me the heart of darkness of our beleaguered industry. (more…)